Are you facing problems getting your bond refund? Here are four useful tips to help you out: 

1.            Keep Up with Maintenance

During the property rental period, make sure to maintain your home by staying on top of repairs and keeping your home neat and tidy. Tenants have a responsibility to communicate with the landlord and inform them as soon as anything needs to be fixed.

2.            Conduct Property Inspections

Before the final day of the tenancy, a landlord should do a thorough property inspection and address any damages as quickly as possible. Doing so will revamp the property and allow enough time to resolve any issues before the next tenants move in.

If the tenant and landlord are unable to do the inspection together, the landlord should try to conduct the final inspection on their own, after the tenant has moved in, and remember to take pictures of the well-maintained property.

3.            Final Bond Refund Form Inspection

Once everything is in order, it’s time to fill in the bond refund form and sign it. When signing the bond, ensure that it’s filled in completely and all outstanding costs are paid. Note that the bond is distributed between the tenant and landlord based on the conditions of the contract. 

In case of a dispute over the amount of refund, work together with the landlord to come to an agreement. If you cannot agree, hire a Mediator from Tenancy Services. This professional will help you reach an agreement.

Moreover, to avoid delays in getting the bond refunded, ensure that the form is correctly filled out and signed by the tenants and the landlord. If you send in an incomplete bond refund, the processing and verification time will take longer. 

4.            Submit the Bond Refund Form

Tenants often require the refunded money to pay the bond for a new rental property. Therefore, landlords should submit the bond refund form to Tenancy Services https://www.tenancy.govt.nz/ promptly. Tenancy Services will confirm they have received the form and give you a tentative refund completion schedule. If the form is incomplete and required additional information, their specialists will be in touch.

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Information provided above is for general reference only. While every effort is made to ensure accuracy, Sole Agents Ltd disclaims any liability for any loss or damage whatsoever that may arise whether directly or indirectly as a result of any error, inaccuracy or omission.